QuadrigaCX is a cryptocurrency exchange based in Canada that provides Canadians with access to a number of digital assets including Bitcoin, Ethereum, and Litecoin.

Visitors to the site are also able to make trades in fiat by using either US Dollars or Canadian Dollars, and the platform is continuing to drum up demand in its native homeland. Despite its growing popularity, the jury is still out regarding just how reliable an exchange QuadrigaCX is.

QuadrigaCX Start Trading

The following review provides you with everything you need to know about the exchange.

Overview

Canadian Flag Bitcoin
Images via Wikipedia

QuadrigaCX is a Canadian company that is registered and located in Vancouver, British Columbia, Canada. The site claims to be the largest Canadian cryptocurrency exchange and while it does not generate trading volumes comparable to the industry’s leading exchanges it is a significant player in the Canadian market.

However, QuadrigaCX is not regulated, and while the Canadian Securities Administration (CSA) has noted that ICOs, cryptocurrencies, and all related trading and marketplace operations may be subject to local securities laws, no enforcement measures have yet been taken. The exchange is operating legally although the website doesn’t contain any information on the founders, team, or when the platform launched.

As a result, it’s difficult to know exactly how long the exchange has been in operation or who the individuals behind QuadrigaCX are. The exchange is not transparent and the exact background of the company remains something of a mystery.

Despite this, the exchange is currently generating just under $9m worth of daily trading, with the BTC/CAD pairing amassing around $3m worth of daily trading. There is also a healthy amount of Ethereum trading taking place on the site as the BTC/ETH and ETH/CAD pairs are generating over $4m worth of daily trades.

Main Features

Currency support

QuadrigaCX supports Bitcoin, Ethereum, Litecoin, Bitcoin Cash, and Bitcoin Gold. On top of this, the exchange also allows for trading in both Canadian and US Dollars and the following trading pairs are available on the site: BTC/CAD, BTC/ETH, ETH/CAD, LTC/CAD, BTC/USD, BCH/CAD, and BTG/CAD.

All the funds in the QuadrigaCX system are highly liquid, and can be withdrawn at anytime, as the exchange initiates all withdrawals within 24 hours.

Security

The team behind the platform claim to prioritize security and QuadrigaCX employs a number of advanced security measures that are currently utilized by many of the leading cryptocurrency exchanges. These include using cold storage for the majority of the Bitcoin held within the system, and protecting the trading platform via a partnership with Cloudflare, that ensures the website and API are guarded from malicious attacks.

QuadrigaCX Trading Conditions

Company servers employ the use of custom operating systems and software, while user accounts are secured with encryption and Two-Factor Authentication (2FA) is available on all accounts. This acts as an additional security layer and can be activated by choosing either Google Two-Factor Authentication or Email 2FA in the account profile settings.

Both options can be selected for even more security. Users are also required to submit their name, date of birth, country of residence, and an email address when signing up and fiat transactions require users to verify their accounts by submitting the necessary identification.

For Canadian users, QuadrigaCX offers two methods of verification:

  • ID & Address verification where you securely upload copies of your ID and proof of address.
  • Instant verification in partnership with Equifax where you complete multiple choice questions based on information within your credit file.
QuadrigaCX Registration

Customer support

The platform operates a ticket system that allows users to contact the support team after submitting queries. There is also a support section that contains a number of FAQs that seek to answer the most common questions.

However, the site doesn’t have any live customer support channels and users should expect extended turnaround and resolution times. This system could easily be upgraded by providing a phone number to call, or a direct chat box that provides live access to a member of the support team.

Exchange Specifications

Funding and Withdrawal Options

QuadrigaCX offers numerous funding and withdrawal options and certain funding options may require accounts to be verified. The available funding/withdrawal options include:

  • Canadian Dollars – Bank Wire, Flexepin Voucher, INTERAC, QCX Voucher, and Crypto Capital. Bank Wires must fall within the limit of a minimum of $50,000CAD and a maximum of $500,000CAD for funding. Withdrawals via Bank Wires must fall within the limit of a minimum of $100CAD and a maximum of $500,000CAD.
  • US Dollars – Bank Wire, QCX Voucher, and Crypto Capital. Bank Wires must fall within the limit of a minimum of $25,000USD and a maximum of $500,000USD for funding. Withdrawals via Bank Wires must fall within the limit of a minimum of $500USD and a maximum of $500,000USD.
  • Cryptocurrencies – Users can transfer Bitcoin, Ethereum, Litecoin, Bitcoin Cash, and Bitcoin Gold into their accounts. Both transfers in and withdrawals conducting via the supported cryptocurrencies are fee free.

Fees

It’s possible to transfer funds to and from your account fee free by opting to transfers cryptocurrencies and bank transfers made in order to fund your account are subject to a 1% fee.

QuadrigaCX also charges a 0.5% fee on all completed trades on the following order books BTC/CAD, BTC/USD, ETH/CAD, LTC/CAD, BCH/CAD & BTG/CAD. The fee on the ETH/BTC, LTC/BTC, BCH/BTC and BTG/BTC order books is 0.2%.

Note that the fee does not apply to open orders, and is only charged after a trade is executed. In general, fiat-to-crypto trades are subject to fees in the range of 0.00% to 1.00%, while crypto-to-crypto trades incur fees in the range of 0.20% to 0.50%.

Trading platform

QuadrigaCX offers a web-based exchange platform that sticks to the basics and focuses on functionality over anything else. The rather simple interface includes an order book, and a chart of the price movements of the cryptocurrencies available for trading, however, it is only included for informative purpose and there are no technical analysis or additional charting tools. The exchange also offers an integrated e-wallet, but users are free to use other suitable e-wallets.

QuadrigaCX Trading Platform

While there is no mobile application, the site can be accessed by mobile devices via traditional web browsers; however the experience may prove to be significantly diminished in comparison to a regular browsing session.

QuadrigaCX Order Books

Conclusion

QuadrigaCX is quite a confusing entity. The organization has a number of obvious flaws and doesn’t operate at a level of transparency that is starting to become standard among cryptocurrency exchanges.

There is no physical address listed anywhere on the site and the team behind the exchange is also a mystery. On top of this, the platform has a low score on Trust Pilot and has attracted a significant number of negative reviews on the review site.

Despite all this, there are people who claim to be able to use the exchange without any problems and they can be found across the internet. Also, QuadrigaCX continues to generate pretty healthy trading volumes as a significant number of traders continue to use the platform.

For people based in Canada, QuadrigaCX may prove to be a viable option, however, anyone thinking of signing up for this exchange should conduct a large amount of  research beforehand and stick to dealing with small amounts as it’s still unclear what the future holds for this exchange.

Images via quadrigacx.com

QuadgrigaCX Rating

7.5 QuadgrigaCX Rating

Pros

  • High liquidity for a Canadian exchange
  • Fiat deposit option & supports fiat to crypto trading
  • Free withdrawal options
  • Zero crypto withdrawal fees
  • Modern security protocols

Cons

  • Not transparent
  • Currently unregulated
  • No direct customer support options
  • Long fiat withdrawal times
  • Relatively high transaction fees
Security
Customer Support
Fees
Platform
Asset Coverage

Posted by Eugene Kem